If you wish to discuss your hardware or ask for support from our community of users, please visit this forum thread ...
http://www.virtualdj.com/forums/115215/Hardware_Technical_Support/DENON_Hardware_Products_(Setup__Solutions__Fixes__Issues__etc_).html
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So to start things off ... here is the starting point for all things Denon as of this moment ...
If you are not in the following configuration and you are experiencing problems ... then make the corrections and then post your problems in the forum.
You need to configure your controller(s) in the following configuration and validate their connectivity, before we can assist you.
Denon Units
Lastest Firmware installed?
- http://www.denondj.com/denon-dj-Club.aspx
- Please visit the Denon site and ensure you have the latest firmware.
- http://www.denondj.com/assets/misc/DDJAsioDrv101.zip (Only one that works with 64-bit OS)
- http://www.denondj.com/assets/firmware/DDJAsioDrv200.zip (Doesn't work with 64-bit OS)
- Get rid of any other ASIO drivers - i.e. ASIO4All
- Drivers must have factory default values - 512 (11ms) buffers
- If you have made changes - see the Denon documentation for reseting back to the defaults
- Use the Utility mode of the controller and use the Preset Int option.
Power on the units and put them into MIDI mode prior to opening VirtualDJ.
VirtualDJ
Config -> Soundcard Setup
(If you are using the Denon gear as your soundcard)
- Inputs: None
- Outputs: External Mixer Left deck: 1/2 Right deck: 3/4
2500/4500
- Soundcard: ASIO - Denon ASIO
2 - 1200/3700 units
- Soundcard - 2 cards - pick the 2 different ASIO options from the drop-down list
5500 units
- Soundcard: ASIO - Denon ASIO
- If you have 2 5500s - Go into the Denon Asio driver program, there will be two 5500s listed under devices. Disable one of them.
Each unit has two stereo out connections so you will only use one player to send audio to your mixer.
You will need to use some trial and error to determine which one is the active unit.
Connect the RCAs into both players to figure out what unit is sending out the audio signal.
Once identified which player is sending out the sound run two pairs of RCAs from the deck to the mixer.
Config -> Options tab
Jog Sensitivity settings
- Scratch - 130-140%
- CUE 100%
- Bend 80-90% (PC version Only)
Config -> Performance Settings
Default install position on the Performance slider - second position from the left.
- Latency value - AUTO
- Safemode / Overclock -- BOTH UNCHECKED
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In addition, for MAC users, you need to Config your Audio/MIDI settings for each of these models.
DN-HC4500:
http://www.denondj.com/assets/misc/HC4500_Audio_Midi_setup.pdf
DN-HD2500:
http://www.denondj.com/assets/misc/Audio_MIDI_Setup_HD2500.pdf
DN-S3700:
http://www.denondj.com/assets/misc/DN-S3700_mac_Configuration_manual_EN.pdf
DN-S1200:
http://www.denondj.com/assets/misc/DN-S1200_Mac_Configuration_Manual.pdf
DN-HS5500:
Same as HD2500
DN-X1700:
http://www.denondj.com/assets/misc/dnx1700_MAC_OSX_Audio_MIID_Setup.pdf
