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Forum: VirtualDJ Technical Support

Tópico: Can not connect to server
As the title says, my VirtualDJ is unable to connect to the internet and I cannot seem to understand why. I've already got VDJ whitelisted in my firewall settings. Is there anyone who can help?
 
Mensajes Tue 02 Apr 19 @ 7:55 pm
[ selected best answer by locoDog on Mon 29 Jul 19 @ 12:48 pm ]


Blocked VirtualDJ in your firewall perhaps :)
 
 
 Selected as best answer
 
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all
 
DJMOJO29 wrote :
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all


Check if you have blocked VirtualDJ in your firewall
 
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?
 
PtownDJ wrote :
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?


check if you are blocking VirtualDJ in firewall or some anti-virus firewall software you have
 
My firewall is turned off... I have every setting allowing VDJ to do whatever it wants... My older MBPro works fine, what is going on?
 
PtownDJ wrote :
what is going on?


something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tools above, then check your internet connection, firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/

 
 
el dia de hoy 04/11/2023 adquiri la licencia pro del virtual dj, pero no puedo ver la licencia activada en el programa , porque me manda este error , system unstable because of crack installed , como lo puedo solucionar ?

de antemano les doy las gracias.
 
See post #2 (highlighted).
 
this whole thing is just bullshit. Nobody can just help me and NOW I’ve spent too much money to turn back. they say you need a stronger laptop and I go buy a new one. they said you need a interface I did that you need pro license i did that. and it still doesn’t work now it says It can’t connect to server!!!!!!!!!! If I didn’t spend so much money I would have thrown it out the window!!!!
 
Support Staff wrote :
something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tool [ For PC: For Mac: ], then check your firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/