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Forum: VirtualDJ Technical Support

Tópico: VirtualDJ freezes on launch/account connect screen
I’m a paid Script subscription user and I’m hoping someone from the team or the community can help, as VirtualDJ has been unusable on my system for several months now.

On a clean install, VirtualDJ launches but hangs indefinitely at the Connect/Login screen. The UI loads, but the application never completes startup and becomes effectively frozen. No configuration folder is created and the software cannot be used.

Important details:

The hang occurs before %AppData%\VirtualDJ is created

settings.xml is never written

Reinstalling VirtualDJ (including latest builds) does not resolve it

The issue persists after reboots and clean reinstalls

Troubleshooting already attempted:

Full uninstall and reinstall of VirtualDJ

NVIDIA overlay disabled (Alt+Z no longer appears)

NVIDIA drivers updated and system rebooted

Running VirtualDJ as Administrator

Launching with no audio interfaces or controllers connected

Attempting offline launch (no network)

Checking for corrupt user settings (none exist, as config folder is never created)

Verifying Edge / WebView dependencies (installer reports WebView2 as installed, but it does not appear in Programs & Features)

Despite all of this, VirtualDJ consistently hangs at startup and never reaches a usable state.
 

Mensajes 20 hours ago