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Forum: VirtualDJ Technical Support

Tópico: Avi and windows 11 VDJ 2025
I purchased a new laptop came with Windows 11 fresh install all updated drivers etc. Clean install of VDJ. However now I can't play any .Avi files without the application crashing. The exact settings and external driver etc works fine on the older Windows 10 machine. I've read everything I can on these forums, YouTube etc. I purchased new HD , upgraded RAM, blah blah all to my expense only for it still not to work! This was humiliating last week when everything kept freezing. Looked like a complete amateur and of course the boss was there this time! I reinstalled everything, 💯 up to date. Still won't work. Windows will play the Avi files just fine, only fails in VDj doesn't matter if file comes from external or the internal. I have thousands of videos I can't use and do not have the time to sit and convert each one. Some help please. Again NO issues when this was run under Windows 10 on the older machine.

G16 i7 64gb ram Windows 11 Nvidia rtx3060
 
Mensajes 24 hours ago
Wow, AVI files. I remember those - from the 1990s.

I couldn't even find one on my system, or a program that would save to AVI.

Eventually converted one with Premiere Pro, which created a massive file. From a 101Mb original, the AVI was 975Mb - and yes, VDJ struggled to play the video smoothly. Audio was OK, but video was just a series of stills.

Thinking it was just down to the sheer size, I found a demo file on the internet - and that played without any issue. Windows 11 and the latest VDJ build.

Made another test AVI file from stock footage, using different encoder settings and that also played OK (massive file though).

Assuming your files are all encoded the same way, you'll probably have to share one (privately) with Adion so he can investigate.
 
user29263357 wrote :
I purchased a new laptop came with Windows 11 fresh install all updated drivers etc. Clean install of VDJ. However now I can't play any .Avi files without the application crashing. The exact settings and external driver etc works fine on the older Windows 10 machine. I've read everything I can on these forums, YouTube etc. I purchased new HD , upgraded RAM, blah blah all to my expense only for it still not to work! This was humiliating last week when everything kept freezing. Looked like a complete amateur and of course the boss was there this time! I reinstalled everything, 💯 up to date. Still won't work. Windows will play the Avi files just fine, only fails in VDj doesn't matter if file comes from external or the internal. I have thousands of videos I can't use and do not have the time to sit and convert each one. Some help please. Again NO issues when this was run under Windows 10 on the older machine.

G16 i7 64gb ram Windows 11 Nvidia rtx3060


https://es.virtualdj.com/forums/262648/VirtualDJ_Technical_Support/Nvidia_Driver_572.16_%2801-30-25%29_Issues_with_AVI_files.html
 
Probably related to the ongoing nvidia driver issue with 572.16

Really you should convert them to H.264 with Handbrake. the image quality will remain the same but the file size will be less and they will also play universally too.
 
Ah yes, I forgot about that - distracted by the notion of somebody still using AVI files. :-)
 
Thanks for the follow-up guys. I guess I'm going to have no choice but to try this handbrake thing it's just that my show is tonight and a lot of what the people want to hear and see are all these '80s videos and that's the vast majority of my Avis. I saw one of the comments it was mentioned an issue with the Nvidia driver. The laptop also has an Intel integrated video do you think switching to that might rectify the problem? I'm not home yet to test that. The older laptop uses an Intel integrated chipset and I've never had any problems with it playing to Avis under Windows 10. Really the only reason why I'm holding on to everything so bad is because all my playlists and all that jazz integrate so many of these Avis with the mpegs and MP4s so it'll be a nightmare to dig through everything in the subfolders blah blah blah to find them all and then replace with the converted ones. Gah. Just irritating that right out of the box it's not working when it's been fine for so many years and the other weird part is that Windows Media player VLC movie Maker etc will play these videos without any hiccups without any problems it is only vdj that has the hangups.
 
Yes it does seem a little odd that (if it's the NVIDIA driver) they play fine outside of VDJ. That's one reason why I didn't cotton on to the driver thing - the other being you said you "can't play" them and they were crashing the software, whereas most seem to have just had glitches.

Personally my systems haven't suffered, because I don't jump on updates immediately. If it's working I leave it alone, and if I do update then I test before going live.

Yes in theory using the onboard graphics should avoid the issue - but try it and see.

Also there's a VDJ setting you can change that fixes it too (see other thread).