alvahsewell
I've been using my MK2 for a while now and all the sudden today it started making a loud hissing noise. It makes the noise all the time. It is as loud as the audio that plays thru. I already tried: unplugging the power to my laptop, switching out the audo cables, switching the usb cable, and of course every gain setting in windows and the MK2 control panel.
The audio output on my laptop is dead silent compared to the MK2.
I'm calling up hercules tomorrow but I was hoping someone else might have some insight on this.
The audio output on my laptop is dead silent compared to the MK2.
I'm calling up hercules tomorrow but I was hoping someone else might have some insight on this.
Mensajes Mon 08 Jan 07 @ 1:16 am
alvahsewell
Here's some other info that might help:
-Noise comes from outputs 1&2 and 3&4 (RCA and mini)
-Noise is not on the headphone output
-When I plug in the USB on the MK2 initially all the lights come on and there is no noise. Then the lights turn off except the Audio source lights and imediatly the noise starts.
-I tried it out on another laptop and I got the same results even before the drivers loaded.
-I also tried to disable the internal soundcard, same problem
-I really don't want any one else to tell me it's a ground loop problem. I promise it's not a ground loop problem and it doesn't even sound the same.
Hercules so far has not been very helpful. They asked me to take troubleshooting steps that should have been eliminated by what I told them. Half the problem is they can barely speak english. I don't understand them and they don't understand me.
I went ahead and emailed them the problem and I'm going to call again tomorrow. If you have any insite PLEASE HELP!!!
-Noise comes from outputs 1&2 and 3&4 (RCA and mini)
-Noise is not on the headphone output
-When I plug in the USB on the MK2 initially all the lights come on and there is no noise. Then the lights turn off except the Audio source lights and imediatly the noise starts.
-I tried it out on another laptop and I got the same results even before the drivers loaded.
-I also tried to disable the internal soundcard, same problem
-I really don't want any one else to tell me it's a ground loop problem. I promise it's not a ground loop problem and it doesn't even sound the same.
Hercules so far has not been very helpful. They asked me to take troubleshooting steps that should have been eliminated by what I told them. Half the problem is they can barely speak english. I don't understand them and they don't understand me.
I went ahead and emailed them the problem and I'm going to call again tomorrow. If you have any insite PLEASE HELP!!!
Mensajes Tue 09 Jan 07 @ 2:13 am
sbangs
try pluging your mixer and amp into a different
plug than that of your laptop
aslo try a current noise killer you can pick them up in the uk at www.maplin.co.uk
aslo check all of your cables are grounded
you may aslo wish to use an external power adaptor
plug than that of your laptop
aslo try a current noise killer you can pick them up in the uk at www.maplin.co.uk
aslo check all of your cables are grounded
you may aslo wish to use an external power adaptor
Mensajes Tue 09 Jan 07 @ 9:53 am
alvahsewell
I have this noise problem even when the laptop isn't plugged into it's power supply.
What about this "current noise killer"? Is that a usb thing or just a power conditioner?
What about this "current noise killer"? Is that a usb thing or just a power conditioner?
Mensajes Tue 09 Jan 07 @ 4:03 pm
sbangs
special power conditioner plug
or you can get a signal processor for the output which is of a higher quality but it is much more expensive.
or you can get a signal processor for the output which is of a higher quality but it is much more expensive.
Mensajes Tue 09 Jan 07 @ 4:43 pm
discobrian24
You know Sky I had this hissing yesterday and couldn't figure out what it was, after I restarted my PC it went away???? Beats me what it was. 4.2
Mensajes Wed 10 Jan 07 @ 12:22 am
sbangs
could be that you where using to much ram , where you using any other programs at the time ?
computers can randomly play up from time to time for no good reason , so if it doesnt happen again i wouldnt worry about it . but if it does let us know and we can try and sort it for u :)
computers can randomly play up from time to time for no good reason , so if it doesnt happen again i wouldnt worry about it . but if it does let us know and we can try and sort it for u :)
Mensajes Wed 10 Jan 07 @ 1:34 pm
discobrian24
I doubt it, my OC has 2 Gig of RAM, no I wasn't using any other proggys, I use End It All and there is nothing but VDJ running. This hissing comment has been coming up more and more in the forums. I have no clue what made it do it, but it didnt do it in 3.4. Actually I havent had it happen til 4.2. I don't know what caused it, but if it happens again I will let you know.
Mensajes Thu 11 Jan 07 @ 6:09 am
alvahsewell
Hercules is going to exchange my MK2. I know I said it wasn't a grounding problem but now I think it is. The only thing is it's inside the hercules. If i hook up my hercules thru my pioneer dj mixer the the noise drops out and it sounds great. If I go straight into my powered speakers or any other sound system the noise is as loud as the music. It was not this way before this problem started. I used to be able to hook up and play through my home stereo but now I can't because of the noise. The MK2 must be broken.
This shouldn't have happened because I took very good care of my MK2. I hardly ever even moved it. I didn't move it between the last day that it worked and the day it didn't.
Hercules said they would do the exchange on tuesday and refered me to Kaysound distrobution out of Quebec. It's now Saturday and this guy Wayne still hasn't got back to me with the info so I can send it to him for an exchange. So far I've been down for a week.
This shouldn't have happened because I took very good care of my MK2. I hardly ever even moved it. I didn't move it between the last day that it worked and the day it didn't.
Hercules said they would do the exchange on tuesday and refered me to Kaysound distrobution out of Quebec. It's now Saturday and this guy Wayne still hasn't got back to me with the info so I can send it to him for an exchange. So far I've been down for a week.
Mensajes Sat 13 Jan 07 @ 7:28 pm
DJShahar.com
i have the same problem.
no clue how to get rid of it.
and yes now that i've noticed, it's getting louder over time.
please help.
no clue how to get rid of it.
and yes now that i've noticed, it's getting louder over time.
please help.
Mensajes Sun 14 Jan 07 @ 12:05 am
sbangs
have you tried these steps
1. plug your mixer and amps into a seprate plug socket than your laptop
2. grounded all of your cables
3. tried the mk2 with a power adaptor / powered usb hub http://www.virtualdj.com/forums/55495/Hardware_Technical_Support/To_All_Hercules_MK2_Users_-_Powered_HUB_tip_for_crackles_in_VDJ_4.html
4.tried a power conditioner if your a uk resident you can pick them up here www.maplin.co.uk
other considerations :
got the latest direct x?
http://www.microsoft.com/directx/
1. plug your mixer and amps into a seprate plug socket than your laptop
2. grounded all of your cables
3. tried the mk2 with a power adaptor / powered usb hub http://www.virtualdj.com/forums/55495/Hardware_Technical_Support/To_All_Hercules_MK2_Users_-_Powered_HUB_tip_for_crackles_in_VDJ_4.html
4.tried a power conditioner if your a uk resident you can pick them up here www.maplin.co.uk
other considerations :
got the latest direct x?
http://www.microsoft.com/directx/
Mensajes Sun 14 Jan 07 @ 12:48 am
DJShahar.com
tried that,
still noise exists
anything else?
still noise exists
anything else?
Mensajes Sun 14 Jan 07 @ 1:20 am
sbangs
powered hub as well ?
and the powerconditioner?
and the powerconditioner?
Mensajes Sun 14 Jan 07 @ 1:21 am
DJShahar.com
i think it's because of my audio cable.
not sure yet.
does any one else have a mk2 and hear this hissing sound?
not sure yet.
does any one else have a mk2 and hear this hissing sound?
Mensajes Sun 14 Jan 07 @ 8:33 pm
alvahsewell
A power conditioner shouldn't make a differance if I'm not pluged into a power source. I might try to use the optional power supply or usb hub... but I want it to work with out all that extra s***. The whole idea of the MK2 is all you should need is your laptop and it.... And the thing is, it used to work that way!
Mensajes Sun 14 Jan 07 @ 9:29 pm
alvahsewell
oh yeah, defintely got the newest Direct X.
And I've tried 3 different USB cables and and at least as many audio cables
And I've tried 3 different USB cables and and at least as many audio cables
Mensajes Sun 14 Jan 07 @ 9:33 pm
alvahsewell
Tried a powered usb hub and a 9v power supply with the hercules, still sounds like s***!
Mensajes Sat 20 Jan 07 @ 1:39 am
ylmcqueen
so many problems with virtual dj, i should of bought serato
Mensajes Sat 20 Jan 07 @ 5:03 am
Carlos27
Guys.
I just got my MKII, 2 weeks ago and that ssssssssssssssss************* is there. I try 3 different laptops but just in one of them thiose is super loud the other 2 is no too loud but is there what to do?
I just got my MKII, 2 weeks ago and that ssssssssssssssss************* is there. I try 3 different laptops but just in one of them thiose is super loud the other 2 is no too loud but is there what to do?
Mensajes Mon 05 Feb 07 @ 5:48 pm
sbangs
check your groundings and use a different plug for your amp than that of ur laptop.
Mensajes Tue 06 Feb 07 @ 2:54 pm
