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Forum: VirtualDJ Technical Support

Tema: Payment.
I didn't have quite enough funds on my account and never took off a payment.. Do they come back again to try as I have money now to pay it?
 

Mensajes Wed 22 May 19 @ 7:53 am
locoDogPRO InfinityModeratorMember since 2013

Mensajes Mon 25 Mar 24 @ 8:22 pm[ selected best answer by locoDog on Mon 25 Mar 24 @ 9:23 pm ]
AdionPRO InfinityCTOMember since 2006
Looks like the payment went through fine and your account is good :)
 

Mensajes Wed 22 May 19 @ 8:14 am
Where do I go to make my payment of $19.99 because I changed my card
if you can call me I like to speak to someone and thank you
 

Mensajes Fri 05 Mar 21 @ 12:23 pm
 

Mensajes Fri 05 Mar 21 @ 12:28 pm
I"m worried to I'm not going to be able to mix how I like to, so please someone contact me by phone
 

Mensajes Fri 05 Mar 21 @ 12:46 pm
SalseroSam wrote :
I"m worried to I'm not going to be able to mix how I like to, so please someone contact me by phone


Go here
https://www.virtualdj.com/users/licenses.html
And click "UPDATE" to change

UPDATE->ACCOUNT DETAILS & PAYMENT METHODS -> ADD PAYMENT METHOD.
 

Mensajes Fri 05 Mar 21 @ 1:50 pm
I need to change a credit card and i cannot find out how or where to do so.
 

Mensajes Thu 01 Apr 21 @ 9:26 am
DJ Bishop Jr wrote :
I need to change a credit card and i cannot find out how or where to do so.


Go here
https://www.virtualdj.com/users/licenses.html
And click "UPDATE" to change

UPDATE->ACCOUNT DETAILS & PAYMENT METHODS -> ADD PAYMENT METHOD.
 

Mensajes Thu 01 Apr 21 @ 9:40 am
vstsk520PRO SubscriberMember since 2021
I tried to buy the $19 subscription and after I put in my card info it tells me my order can not be accepted and to contact you so im doing so now I'd like to spend my money on you so please get back to me thank you
 

Mensajes Wed 02 Jun 21 @ 10:36 pm
user23717394 wrote :
I tried to buy the $19 subscription and after I put in my card info it tells me my order can not be accepted and to contact you so im doing so now I'd like to spend my money on you so please get back to me thank you


Contact Support Team here:
https://www.virtualdj.com/help/ and click Contact Us at the popup
 

Mensajes Thu 03 Jun 21 @ 11:08 am
what happened you got mess me up today i missing but i looked my bank not show up pay the bill here yet the stuff is gone geez i need to bring it back to normal i can't find it bill of the month
 

Mensajes Sun 28 Jan 24 @ 12:54 am
jordyy7PRO SubscriberMember since 2020
I stopped auto transaction and y’all still took my money
 

Mensajes Tue 30 Jan 24 @ 12:23 am
Hello, my name is, Dj.Wizz

I would like to know why did I had to pay two payments for the month of March May March 8, 2024 march 13, 2024

 

Mensajes Mon 25 Mar 24 @ 8:14 pm
locoDogPRO InfinityModeratorMember since 2013
 

 Selected as best answer Mensajes Mon 25 Mar 24 @ 8:22 pm
DJpedromac84 wrote :
I didn't have quite enough funds on my account and never took off a payment.. Do they come back again to try as I have money now to pay it?


 

Mensajes Sat 03 Aug 24 @ 11:09 am
I Madi my $19.00 Payment with a new Visa card still can not use virtual Dj

 

Mensajes Sat 03 Aug 24 @ 11:25 am
We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance. what i do
 

Mensajes Fri 04 Oct 24 @ 6:14 pm
Contact them for asistance.
 

Mensajes Fri 04 Oct 24 @ 6:35 pm
I want to do auto pay for my subscription
 

Mensajes Tue 05 Nov 24 @ 10:53 pm
locoDogPRO InfinityModeratorMember since 2013
@georgewaller

see the first reply,
locoDog wrote :
Contact Support Team here:
https://www.virtualdj.com/help/ and click Contact Us at the popup

We don't deal with billing on the open forum.


For safety we don't deal with billing on the open forum, I'm not saying you'd do this but I've seen people post by far too much information about their bank details [fortunately it was seen and redacted by mods in minutes].

That's why billing is something only private support deals with.
 

Mensajes Wed 06 Nov 24 @ 12:15 am