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Forum: VirtualDJ Technical Support

Tópico: Help
Why when I try to hold the record after I hit play the song tries to play even when I have my had on the platter. I have the ddj400 I tried going in and adjusting with the settings threshold. Am I adjusting the right one? I need some help.
 
Mensajes Wed 27 Sep 23 @ 4:13 am
Do you have vinyl mode active ?
 
Yes I do but while I’m scratching on the board it keeps slipping and playing. I can’t control it like I wanna.
 
What does threshold actually do? I was told to adjust that a little but it seems to not help.
 
So your Deck looks like this .. (Vinyl On, Slip Off)



Try the Jog-related settings set to default values, especially the JogSensitivityScratch
 
That kinda helped but it still does it with some songs. It play’s automatically. Sometimes I can scratch and like the song freezes up until I touch the platter again. This sucks nobody knows how to fix this.
 
Could be a grounding issue.
Assign a skin custom button as touchwheel_touch and notice if it propely turns on when u touch the platter and turn off when you release
 
Ok I assigned a skin custom button it turns on whenever I touched it but I noticed whenever I move the record scratching it turns on and off at times without me taking my hands off the record. I think I may have a grounding issue. How can I fix this? I don’t understand why some songs do this and some don’t.
 
user27178010 wrote :
I don’t understand why some songs do this and some don’t.

On the same Deck/Side ?? Dont think that matters which Song you play, unless you have assigned any Action POI doing things.

user27178010 wrote :
I think I may have a grounding issue. How can I fix this?
Which controller ? Try to contact their Support.
 
I have the ddj400
 
I have the ddj400. Thanks all for the help.
I reached out to support.
 
On the same Deck/Side ?? Dont think that matters which Song you play, unless you have assigned any Action POI doing things.

Yes I mostly use the right deck to scratch but it’s been times I switched to the left and it done the same thing.
I don’t know that POI are so I can’t and that.
 
Hey I tried tried the other deck and it doesn’t mess up like my right one. I guess I have to start using the left one more. Is there a way I can fix the right one like recalibrate the whole board with an app? I bought this board off Amazon it wasn’t new when I bought. I don’t have a lot of money for a new one.