djcacho
Hello good day. Since the last update (v2023 7759) it returns an error when trying to load any Tidal song.
I have an Individual Tidal Hi-Fi account and so far I have never had loading problems.
The error it reports is "Download error (requested quality is not allowed in user’s subscription).
I need to solve it quickly for my events.
I have an Individual Tidal Hi-Fi account and so far I have never had loading problems.
The error it reports is "Download error (requested quality is not allowed in user’s subscription).
I need to solve it quickly for my events.
Mensajes Thu 16 Nov 23 @ 10:19 am
Adion
Best Answer
Yes, the email was sent last month afaik, but indeed only enforced since today.To summarize:
-Tidal tracks can be downloaded to offline cache
-Stems are not available on tracks streamed through Tidal
-Using Tidal requires a Tidal Hifi Plus subscription
Mensajes Thu 16 Nov 23 @ 11:08 am[ selected best answer by Adion on Fri 17 Nov 23 @ 4:30 am ]
Adion
You need a Tidal Hifi Plus subscription to use Tidal in DJ Software. (Tidal sent a mail about these changes last month)
Mensajes Thu 16 Nov 23 @ 10:22 am
djcacho
Seriously???
i don´t have this mail....
i don´t have this mail....
Mensajes Thu 16 Nov 23 @ 10:35 am
groovindj
Last month?
This seems to have just been applied, as the last time I used Tidal with VDJ it worked.
No mention of this new requirement anywhere on Tidal (that I can find) including the dedicated DJ page. No mention of it on the VDJ page covering streaming services either.
Oh well, that's me out. I'm not paying 2x the sub.
This seems to have just been applied, as the last time I used Tidal with VDJ it worked.
No mention of this new requirement anywhere on Tidal (that I can find) including the dedicated DJ page. No mention of it on the VDJ page covering streaming services either.
Oh well, that's me out. I'm not paying 2x the sub.
Mensajes Thu 16 Nov 23 @ 10:59 am
Adion
Yes, the email was sent last month afaik, but indeed only enforced since today.
To summarize:
-Tidal tracks can be downloaded to offline cache
-Stems are not available on tracks streamed through Tidal
-Using Tidal requires a Tidal Hifi Plus subscription
To summarize:
-Tidal tracks can be downloaded to offline cache
-Stems are not available on tracks streamed through Tidal
-Using Tidal requires a Tidal Hifi Plus subscription
Selected as best answer Mensajes Thu 16 Nov 23 @ 11:08 am
groovindj
Hmmmm. Tidal still working with Rekordbox and Serato (latest versions) and standalone on the Prime 4 with a non-Plus subscription.
Mensajes Thu 16 Nov 23 @ 11:37 am
kradcliffe
I'm out too. Was handy to have in the background for the "odd" request but £20 a month is pushing it.
I originally used it for video but most of them are straight off Youtube with all the extra bits so no bloody use to DJ with anyway.
Seems all the streaming services are being greedy and looking for ways to increase revenue.
I originally used it for video but most of them are straight off Youtube with all the extra bits so no bloody use to DJ with anyway.
Seems all the streaming services are being greedy and looking for ways to increase revenue.
Mensajes Thu 16 Nov 23 @ 11:40 am
Mr DJ Mel
Deezer is £11.99 a month, inc 1 month free atm.
Deezer works well for me, I took out a family account a few years back. It gives me up to 6 users (covers all the family) and HIFI quality is included. I just hope they dont go down the same route in disabling stems.
Deezer works well for me, I took out a family account a few years back. It gives me up to 6 users (covers all the family) and HIFI quality is included. I just hope they dont go down the same route in disabling stems.
Mensajes Thu 16 Nov 23 @ 11:52 am
stevelebo
TIDA;L STILL WORKS WITH DJAY ON IOS!!!! Could it be VDJ has not paid them or something? This is not good...
Mensajes Thu 16 Nov 23 @ 7:41 pm
PhantomDeejay
No, it's not a "VirtualDJ only" issue.
It will stop working on other software as well.
We don't know when (maybe in a few hours or maybe in a few days) but officially Tidal requires HiFi Plus subscription from now on to be used with DJ software.
As a counteraction it now allows off-line caching of files though
It will stop working on other software as well.
We don't know when (maybe in a few hours or maybe in a few days) but officially Tidal requires HiFi Plus subscription from now on to be used with DJ software.
As a counteraction it now allows off-line caching of files though
Mensajes Thu 16 Nov 23 @ 7:57 pm
Alex_Think
Looks like it's working again. The message doesn't pop up anymore and I can load and play tracks from Tidal again
Mensajes Thu 16 Nov 23 @ 9:24 pm
martyghen
Adion wrote :
Stems are not available on tracks streamed through Tidal
Why is that? Is this a legal requirement placed on VDJ by Tidal? If not, is it just something you're working on makign available again in an update?
Mensajes Thu 16 Nov 23 @ 9:26 pm
groovindj
DJ Fiftyseven wrote :
Looks like it's working again. The message doesn't pop up anymore and I can load and play tracks from Tidal again
You're on just a HiFi subscription, not a HiFi Plus?
Mensajes Thu 16 Nov 23 @ 9:30 pm
PhantomDeejay
martyghen wrote :
Why is that? Is this a legal requirement placed on VDJ by Tidal? If not, is it just something you're working on makign available again in an update?
It's something TIDAL required from all supported DJ software to do. Serato and Rekordbox included.
Mensajes Thu 16 Nov 23 @ 9:38 pm
Right, heres the deal. mine stopped working just now and what you HAVE to do is subscribe to Tidal HiFi Plus. Just cost me £25.99 in the Uk. problem solved.
Mensajes Thu 16 Nov 23 @ 11:02 pm
martyghen
PhantomDeejay wrote :
It's something TIDAL required from all supported DJ software to do. Serato and Rekordbox included.
martyghen wrote :
Why is that? Is this a legal requirement placed on VDJ by Tidal? If not, is it just something you're working on makign available again in an update?
It's something TIDAL required from all supported DJ software to do. Serato and Rekordbox included.
It sucks, but on a lighter note you should all be kind of proud of making something so powerful (stems separation) that you've rocked the industry haha.
Mensajes Thu 16 Nov 23 @ 11:07 pm
waynesworlddisco
djcacho wrote :
Seriously???
i don´t have this mail....
i don´t have this mail....
i didnt get this mail either!! back to deezer i guess
Mensajes Thu 16 Nov 23 @ 11:18 pm
djcacho
It seems shameful to me that they make a 100% price increase to make a service that has been operating for so long with a basic subscription work.
I am not switching to another online music service because I also use the Denon Prime ecosystem and it is the best service for me.
It is very sad that they take advantage of knowing this to double the Price.
My satisfaction rating with Tidal has dropped to por low.
I am not switching to another online music service because I also use the Denon Prime ecosystem and it is the best service for me.
It is very sad that they take advantage of knowing this to double the Price.
My satisfaction rating with Tidal has dropped to por low.
Mensajes Fri 17 Nov 23 @ 10:33 am
groovindj
Tidal sent me a survey today, so I was eager to click and tell them my feelings.
I only got so far though. After they asked my gender and age, they wanted to know my exact location, then how much money is coming in to the house....
OK that's nothing to do with you, in a survey about a music streaming service.
I only got so far though. After they asked my gender and age, they wanted to know my exact location, then how much money is coming in to the house....
OK that's nothing to do with you, in a survey about a music streaming service.
Mensajes Fri 17 Nov 23 @ 11:35 am
PhantomDeejay
LOL...
They are trying to find out the "demographics" of their clients it seems.. :P
They are trying to find out the "demographics" of their clients it seems.. :P
Mensajes Fri 17 Nov 23 @ 1:41 pm
