Ingreso rápido:  

Forum: Old versions

Tema: protection error 4

Este tópico es antiguo y puede contener información incorrecta para la nueva versión.

hello,
I've got a problem with starting up my virtual dj. I've installed Virtual DJ (DJConsole) and everything was fine, but afterwards I had a bug and I did systemrepair. Because I did this I must installed virtual dj again. The problem is when I start virtual dj, he ask me for downloading the new version(virtualdj 3.3) and when I click yes he give error 4. And he said that:

You have already downloaded the latest patch update_virtualdj_djc_v3.4.exe.
You don't need to download anything else now.

I ask on the site and he gives me:

I have a protection error when I launch the software.
Please write to us including your serial number, the exact error message, and how it happened.

What must I do?
Please help me,
regards
Coumans Nick
 

Mensajes Thu 20 Apr 06 @ 4:43 pm
Slash4PRO InfinityMember since 2003
Please open a ticket with the e-service, they'll take care of you ;-)
 

Mensajes Thu 20 Apr 06 @ 4:47 pm
oke thank you verry much
 

Mensajes Thu 20 Apr 06 @ 4:59 pm
:(Probably it's a stupid question but i can't find anywhere e-serivce :s
I'm sorry for the disturb.

regard Nick
 

Mensajes Thu 20 Apr 06 @ 5:14 pm
If you type your question in here and click Ask you'll be taken to a new screen. The bottom half has an option to contact human tech support :)

http://www.virtualdj.com/contact/
 

Mensajes Thu 20 Apr 06 @ 5:17 pm
oke but first I did this and I send a email to service@virtualdj.com but they send me a mail back and they gived me this site or contact virtual dj but I always get te same email.:S
I don't know what I must do further. (I'm sorry for the bad english)
Thanks for take the trouble to do this.

This email I send to service@virtualdj.com:

Dear sire,
I've a problem with starting up my virtual dj. I've installed Virtual DJ (DJConsole) and everything was fine, but afterwards I had a bug and I did systemrepair. Because I did this I must installed virtual dj again. The problem is when I start virtual dj, he ask me for downloading the new version(virtualdj 3.3) and when I click yes he give error 4. And he said that:
You have already downloaded the latest patch update_virtualdj_djc_v3.4.exe.
You don't need to download anything else now.

I ask on the site and he gives me:

I have a protection error when I launch the software.
Please write to us including your serial number, the exact error message, and how it happened.

What must I do?
Please help me,
regards
Coumans Nick


And I get this e-mail:

Dear customer,

Thank you for contacting Atomix Productions Customer Support.


If you are requesting informations regarding the VirtualDJ software, please use
your web browser to access this address:
+--------------------------------------+
| http://www.virtualdj.com/contact/ |
+--------------------------------------+
And submit your query. A Customer Support representative will then answer your
request.


If you are requesting informations regarding the AtomixMP3 software, please use
your web browser to access this address:
+--------------------------------------+
| http://www.atomixmp3.com/contact/ |
+--------------------------------------+
And submit your query. A Customer Support representative will then answer your
request.


Thank you for your trust,
___
Atomix Productions
Customer Support
 

Mensajes Thu 20 Apr 06 @ 5:31 pm


(Los tópicos y foros antiguos son automáticamente cerrados)